Frequently Asked Questions

have questions?

here are answers

Where is your office located?

525 N Nevada Ave, Colorado Springs, Colorado 80903

Where can I park?

There are many parking spots for clients behind the building.

What are your office hours?

Monday – Friday: 8 am – 5 pm

I understand the need to match care with your work schedule, so we can arrange off-hours appointments as needed, especially for online therapy.

What is your hourly rate?

The rate for a single session (50 min) is 120$ for private pay. All session fees are due at the time of service.

Some of my clients prefer to pay out of pocket, because they enjoy the privacy and do not wish to have a mental health diagnosis attached to their medical records. Also, insurance companies like to control the length and the number of sessions they’ve decided you need.

Paying out of pocket gives you control over the number of sessions with me, length of session, your health records, and the freedom to choose the services you need.

Do you take insurance?

I am in-network with most insurances. If you wish to use your insurance to pay for the service, please let me know.

What is your cancellation policy?

I kindly ask that you provide me with at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Any cancellations less than 24-hours or “no-shows” will be charged the full session fee.

How do I get started?

Either text me (719) – 308 – 4266 or email me (ksegeletz@positiveshiftpt.com). You can also call me. I usually sent my calls to voicemail and retrieve them throughout the day.

No matter if you text, email, or call me, I will get back to you within 24 business hours.

How are you as a therapist?

I am always professional yet pretty laid back. Sometimes you will catch me drinking a coffee or green tea and you are welcome to sip on your own favorite drink during our session. I like using the white board

People had always told me how easy it was to open up to me and that I was a good listener. And I always found it fascinating to hear peoples stories and learn about their way of thinking.

What age group are you working with?

I work with adults only and offer individual and group sessions.

Are you doing couples therapy?

No. However, sometimes, especially with my clients with cancer, it can be helpful if the partner or relative is present to help start a satisfying communication between them.

Do you have specialized training in cancer counseling?

Yes. I have completed a specialized cancer counseling training program which included extensive training in specific therapy approaches for cancer patients and their families as well as palliative care.

I worked for five years as an Oncology Psychologist in a cancer center. I provided cancer counseling for adult patients and their families in hospital rooms, during and after chemotherapy treatment and in my office to help them navigate through their cancer journey.

How long do I have to go to therapy?

Your therapy journey is as unique as your personal needs and goals. This means, that some people continue therapy for month or years, others may feel that a shorter time is appropriate.  My ultimate goal is for you to feel confident to not need therapy anymore as soon as possible.